Returns & Exchanges |
If you’re not happy with your purchase, you can simply return the item and get a refund. The items need to be returned within 14 days since you receive the parcel and should be in original condition. Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service (If your return package get lost, we would not responsible for it). When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number. Please mark shipments as a GIFT and Low value (less than $50) for low taxes. We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer. If you buy more than €150 EUR
worth of products and receive them through free shipping but then decide to get refund, you will receive your refund minus the cost of the initial shipping fee.
RETURNING ADDRESS NAME: ByTheR Address: 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA Phone : +82-10-4368-7774, Postcode : 03117
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