We guarantee your satisfaction. If you’re not happy with your purchase, you can simply return the item and get a refund.
Items need to be returned within 14 days since you receive the parcel and should be in original condition.
We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer.
NAME : ByTheR
Address : 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA
Phone : +82-10-4368-7774, Post code : 03117
Please mark shipments as a GIFT and Low value (less than €50) for low taxes
Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service ((If your return package get lost, we would not responsible for it).
When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number.
- Please note that we are from an Asian country, so the sizes run smaller than normal US/Euro sizes.
- There might be a slight difference in measurement depending on how one measures(1cm~3cm).
- We highly recommend our customers to carefully check the size table and compare it with your own clothes for accurate sizing guide.
- Color might be different depending on the monitor's specification.